We do not add on or change orders already placed, no exceptions.
Clean Cut Graphics has same day shipping on most orders placed before 2pm Monday – Thursday. Friday the order cut off time is 12 noon. Orders placed after these times will ship the next business day.
Priority Mail and Priority Mail Express are available via USPS. Priority is a normally a 2-3 day service and Express is 1-2 day delivery with MOST but not all addresses having overnight service available.
We also use UPS for ground service along with Next Day Air for overnighting most packages. If overnighted on a Friday it will be delivered on Monday, unless prior arrangements have been made. Please email CustomerService@CleanCutGraphics.com to arrange for the correct shipping cost for a Saturday Delivery.
If your order is time sensitive, UPS is much more reliable than USPS.
We reserve the right to combine orders at our discretion.
All other shipping charges are calculated for your individual order based on weight and destination address and displayed for your selection on the checkout page.
Free Shipping is available for most orders over $125. Once you reach this threshold the Free Shipping option will become available for selection at checkout.
If your order is marked “DELIVERED” in the USPS tracking website, we cannot issue a refund or send you a replacement order. You should contact your local post office and deal directly with them. We try in every way to help but in cases like this we cannot accept responsibility.
We ship to US addresses only (including FPO/APO Military addresses)
Your order will be ready within 2 business days and able to be picked up from the counter at our retail store with a valid ID that matches the name on the order.
Our address is
Clean Cut Graphics5652 E. Virginia Beach BlvdNorfolk, VA 23502
We will contact you via telephone and or email when your order is ready to be picked up. Please wait for our call or email within the first 2 business days before contacting us about your order. If it has been over 2 full business days since you ordered please do contact us as it should not take that long.
We do not add on to orders already placed, no exceptions.